Lifetime Protection Warranty

Our Pledge of Perpetual Support

Celebrating Over 18 Years of Unmatched Quality

Introducing our Lifetime Protection Warranty, a cornerstone of our promise to you, forged from more than 18 years of excellence in the industry. This warranty symbolizes our confidence in the durability and quality of our products, and our ongoing commitment to your absolute satisfaction.

What You Gain From Our Lifetime Protection Warranty

Our Lifetime Protection Warranty, effective from 1st March 2024, is designed to ensure that your massage chair remains a source of relaxation and comfort for years to come. Here’s what this warranty covers for all our massage chairs:

Comprehensive Coverage for Ultimate Peace of Mind

  • Structure, Frame, and Body: The foundational elements of your massage chair are fully protected. We cover the entire structure, frame, and body of the chair, ensuring its durability and integrity over time.

  • Motors: The heart of your massage chair’s functionality lies in its motors. We guarantee lifetime coverage* on all motors, ensuring they continue to provide the exceptional performance you expect.

  • Air Compressors: Essential for delivering that perfect massage experience, all air compressors within our chairs are covered for a lifetime. Rest assured, your chair’s ability to provide soothing pressure and relief is protected.

  • Remote Control and Tablets: The convenience of controlling your massage experience is key. Our warranty includes lifetime coverage on all remote controls and integrated tablets, ensuring you always have the power to customize your relaxation at your fingertips.

  • Sound System and Voice Controls: Immerse yourself in relaxation with our advanced sound systems and voice control features. Covered for life, these elements enhance your massage chair experience, allowing for an ambiance of complete tranquility.

  • Electronic Boards: We understand the importance of reliable technology. That’s why our warranty extends to all electric boards, including power boards and PCB (Printed Circuit Board) boards. These critical components are ensured to perform as expected, providing a seamless and uninterrupted experience.

Our Promise to You

Our Lifetime Protection Warranty on these key components of your massage chair underlines our commitment to quality, durability, and your satisfaction. We stand by our craftsmanship and the innovative technology that makes our massage chairs a pivotal part of your wellness routine.

*Please note: The lifetime coverage is contingent upon the chair being used as intended, in a residential setting. Refer to our warranty terms and conditions for detailed information on usage, exclusions, and claim processes.

We’re Here for You

Backed by 18 years of industry experience, our customer support team is equipped to provide unparalleled assistance. Whether you have warranty questions or require help with a claim, we’re just a message or call away.

A Legacy of Reliability

Our legacy is built on trust, quality, and commitment to our customers. The Lifetime Protection Warranty reflects this legacy, offering you a promise of reliability and support that lasts a lifetime.

Welcome to Our Trusted Family

Your confidence in our products means everything to us. With our Lifetime Protection Warranty, we invite you to experience the comfort and confidence that comes with knowing you’re fully protected. Explore our offerings and join a community where quality meets unmatched support.

To view full terms and conditions of Lifetime Warranty please click here.

To lodge a claim please click here and fill out the repair form.