Loved our massage chair and the customer service from Shameka and the team at Chermside. It surprised us how advanced the technology was in getting a deep tissue level massage done something I thought one could not get from a massage chair. Would highly recommend the Elex Zenith model. We got our chair the very next day too. Overall great experience and value for money. Thanks again Shameka.

Loved our massage chair and the customer service from Shameka and the team at Chermside. It surprised us how advanced the technology was in getting a deep tissue level massage done something I thought one could not get from a massage chair. Would highly recommend the Elex Zenith model. We got our chair the very next day too. Overall great experience and value for money. Thanks again Shameka.

Excellent customer service and great product. Shameka was very helpful, friendly and professional. The massage chair has many features which makes it easy to use. It is extremely comfortable. Strongly recommend 👌

Faize was very helpful and knowledgeable.

Shameka good customer serviceThe massage chairs was excellent

My massage chair is absolutely fantastic. Bought it from Shainu in carousel. He was very professional and helpful. I know am going to enjoy it!

The elex massage chair is super and relaxing. Shainu was a amazing sells man and professional.

The chair was best gift I ever bought for myself. Amazing! Sharing 's customer service was exceptional

Shameka went above and beyond to talk us through the Healer Pro and set us up wonderfully. We love our purchase and highly recommend her service.

Absolutely love my chair purchased from Carousel in WAIsuffer from arthritis and osteoporosisSince having my chair and using it morning and night I m walking better feeling better not sore and have a skip in my step this chair has done wonders I highly recommend the chair and would be lost without itI have gained so much energy since using the chairAnd the eye massage is fantastic great after a long day the warmth and sensation is so relaxing❤️❤️❤️

My brother and friends had it, and it is nice massager.

Incredible service, massage chair are impeccable, can’t fault

Loved this place, amazing staff!

Excellent customer service from Shameka

Great customer service

Most relaxing and positive experience we’ve had! Felipe guided us through the variety of features that the chairs offered and was able to answer all the questions that we had. He created a very enjoyable time for us. It was honestly one of the best customer service interactions we’ve experienced. Super knowledgeable and friendly service, already passing his name on.

Faiz walked us through it and was very knowledgeable on the product. The machine was fantastic. Very keen to explore the range and see what’s on offer!

Faiz was really knowledgeable and had great customer service! Definitely sold me on the product!

It was quite a good experience. I was quite surprised to see so many massage options. I especially liked that this machine does a 1 minute scan after which it sets a plan according to your body dimensions and you can customize as well for your need.This machine takes you at 180° angle and gives you the right massage. Elex Team member Faaiz is really a very nice guy and he has explained the different modes and how to operate it. I am definitely gonna have it in future...Thanks team...nice work

Next level experience

Faiz took me through a wonderful relaxing time in the shopping centre! It’ll be a good choice for companies to have one for their employees.

Faiz was wonderful. He stepped me through all the features, differences and options available. The massage chairs were also amazing. They worked wonders on the body.

Host was very helpful patient and knowledgeable! Great massage chair

They have the best massage chairs on the market, highly recommended.

Juan and Pam were amazing!The machines are superb and definitely buying one for Christmas!Can’t recommend it enough!

Michael's service was great and the machine is amazing.

Amazing

Really good

Relaxing

Feeing was great, highly recommend to people with back pain

Good massage chair

The best, massage chair I've tried. Great customer service as well. 100% recommended!

Really good

Very good massage chair please visit every one

This was super relaxing! Definitely needed that, and if I had the money I would absolutely get it :3

Amazing massage!

It's so good to my back everyone I'll used its its a great compliment to my body

Good

Its relaxing, feeling comfortable.

Felt amazing. Loved the massage chair so much

I had experience on similar chair in my home country but this one have no words. Thats fully relaxed massage chair…. Your body will thank you if you buy this chair… specially your feets.

I love it . This is very relaxing

It's an awesome experience

Great product, Amazing customer service, highly recommend Elex massage chair.

Great chair

Had this chair for a week and the whole family is loving it!!! The different functionality available for everyone to suit their needs. Definitely worth for the long term investment. The benefits are endless if you really want a good massage chair.

Best service, quick delivery and unreal chair

We recently purchased a massage chair and am SO impressed with the product and customer service. We had it delivered within 12 hrs of purchase and the delivery personnel were so polite and thoughtful, and made sure everything worked perfectly before leaving. Really happy and will recommend to anyone interested in buying.

Awsome product highly recommend. It's a must try. 🫶👌🏼🫶👌🏼

10 minutes in the chair had me feeling relaxed

We love the massage chair. It is worth the money, and we enjoy the massage every day.

One of the best massage chairs I have tried in the whole Australia.

Great customer service that I highly recommend. Best massage chair I have ever been on

Very good customer service they know what they’re talking about and the chairs give amazing massages

Good service

Very good message chair

10/10, great massage! Highly recommend

Amazing chair!!!

I have had highly relaxing massages from Elex chair. I spent much time trying to find a good massage chair, and I'm glad I trusted a friend's opinion. It’s reasonably priced for its quality and I was happy with the fast delivery.

Amir has been a fantastic sales person we had a look at all brands out there Elex by far has the best chairs and A+ service, delivery was done next day professionally

Carina was a delight, thank you!

Great massage chair tutorial from Carina at Pac Fair

Carina was wonderful and very helpful

Elex is a great company, their staff are friendly and are not pushy sales men looking to make quick money. I had a great experience with them and highly recommend them to anyone looking for a massage chair.

The massage chair is worth it! And the staffs are very friendly specially Carina.

Amazing chair and service 🙃

Fantastic Massage chair with heaps of Options. Glad i bought it. Felling good!!

Excellent service, quick delivery and perfect massage chair as expected

I had a head ache for 3 days and aching all over 10 mins in our chair and no more head ache and I felt so relaxed.

I bought one of these and can verify that it has been amazing! Very good experience with the sales team, quick delivery and works like a charm!

It was really good

It was amazing and comfortable and calming and relaxing

Relaxing & high tech

Really great

Amazing 10/10

Shainu assisted us with the purchase. A remarkable representation of how customer service should be. He didn’t only assist us during the purchase of the chair but also accommodated us on delivery matters which were really helpful.

Very nice experience at all levels , highly suggest others to get one

It was really great experience

Loved the experience and great service!!!!

Kasra was awesome and helped very good and and gave me a lot of information definitely will be purchasing one of these!

Kasra was fantastic and gave us so much information. These chairs are amazing we will be getting one for sure thanks

CRAZY EXPERIENCE, great chat with welcoming customer service. Might get my mum to buy it for me for a pressy

Top class great guys with an excellent product highly recommended

Such a relaxing experience after a long day of shopping and exercising. The sales rep Sandy was so lovely and I will definitely consider getting one myself!

Good

Amazing massage chair and great service.

We did not plan to buy any massage chairs but we bought a 4D Pro heated massage chair Elex at Carrousel Cannington last week after having a try at the shop as we found Elex massage chairs are beautifully designed and it works on your body very effectively . We really enjoy massage by the Alex massage chair.

The deluxe model was amazing and the sales rep was lovely.

The best massage chair so far. The hold of legs, feet and arms is just excellent.

Great experience

Simply love the flexibility of coming home and getting the best message... Elex Zenith is no doubt the best one in the market and the customer service is equally at par!

Good guy

Felt so much better after lots of walking

It's was an amazing relaxing chair. Definitely looking forward to buying one soon!

this chair was very comfortable and relaxing. i likes how you could shush the pressure. 10/10

The experience was gre

Very good customer service

Awesome!!!

The best!!! A worker called Kasra helped us out and made sure we got the best product highly recommended with amazing customer service.

Kasra is a very good worker and needs a raise make him manager best person I have even met and very good experience and helped me buy the chair with a lot of help

Amazing customer service guy was really nice the chairs were amazing he showed all the features and it was a really great experience. My brother and I had a really good time so relaxing and we loveddddd the chairs so much 😁😁😁

This massage chair is really great. Really great on my feet. And also my back

Rae was amazing! Gave me a very informative run through. I’ll be back to buy soon!

very good and comfortable chairs would definitely love a massage as i’m sure you’d love it and would consider yourself buying one perhaps. “definitely recommend”

Very relaxing.

Bought it Friday, they promised to deliver on Saturday at 4pm, and the truck was there at 4pm sharp. First time in my life a delivery was precisely on time. The HEALER 4D chair is fantastic. High quality build, easy to use and something I look forward to every day. My wife gets good use out of it too. Worth the investment.

Sunny and Sandy is the best

Great massage chair, Rae was lovely and super helpful

Amazing

Customer service is soooo good!!

Kasra was very helpful! Best massage chair I've ever tried!

It's a fantastic device, and every family is worth it 👌 and it's a great choice to treat yourself by it 🤙

Very comfortable and it relax me

Lovely help with using them and Nicole was very nice to talk to

Super comfortable and relaxing.I slept like a baby during and after the massage.

Nicole gave us a great demo! Highly recommend, fabulous customer service!

Make sure you experience every chair. Worth it

These massage chairs are next level

Wouldn’t purchase any other brand, feels better than a person.Great service also

For someone that hates massages I thoroughly enjoyed this. Left feeling refreshed and free of tension in my body! Would recommend 🙂

Very very good

I left feeling very relaxed. Best message chair ever

Absolutely amazing!! Give these a try

These are the best massage chairs i have ever tried, nicole is such a sweet sales person and really helpful 💛

Awesome! Nic was amazing. Can’t believe what these chairs can do!

The experience with the Elex massage chair was amazing. The massage was perfect and massaged every spot right. Would recommend 100%. Nicole’s service was excellent!

Nicole was very helpful and engaging. She is very knowledgeable and professionally. Thank you very much for your time. It is a wonderful product- high quality. Superb!

Awesome demo, definitely looking at purchase, Nicole at pac fair is really knowledgeable and helpful on the product

amazing experience with the massage chairs, lovely talk with a lovely lady, coming back next week after payday

Amazing product very relaxing Nicole at the pacfair pop up brand was very helpful with my purchase

ABSOLUTELY 10 STARS !!!!!!!

Best free massage I’ve ever gotten. Felt like heaven, it even had a music button option

Excelentes sillones

great customer service

I love these chairs, they are so relaxing and do exactly what I need. Plus the saleswoman Nicole was amazing, so friendly and she really knew her stuff 😊

Since I recently purchased Elec massage chair Zenith, I love using it everyday!! Brilliant

That’s 10 stars!Nicole is the best

The best I’ve ever tried! Nicole is super nice!

Oohhh wow best massage chair ever.Nicole u were great thanks

Nicole at Pac was very helpful and these chairs are amazing ! Such a wonderful experience:)

Nicole was very knowledgeable about the product & lovely to deal with. We really enjoyed testing the chairs & now just need to decide which one to buy.

Great product, has plenty of advanced features for an amazing massage. Highly recommended 👍

My family and I love our new massage chair, it's absolutely beyond expectations!Customer service from sales to delivery and installation was excellent.

Nicole at Pacific Fair was very helpful.

Good service, on time delivery even arrived early! Will recommend

Shainu is so friendly and he introduce how to use the massage chair.and my leg pain is gone.

very quiet and powerful relax Massage chair moden design s

The massage chair is fantastic and I'm addicted. I am still playing with it as it has 24 programs. The price was fantastic as we got top of the range for half price. The sales people were excellent, they explained everything, were not over pushy, got back to me straight away and answered queries on their day off. The delivery was literally the next day. Word of warning, go for gentle setting, you can turn off foot when on manual and start with less time and build up. My only criticism is that the instructions are not good, but we have solved that I think by just playing and testing! We love our massage machine and fight over who is going on it first! I might go on it now:)

We are quite happy with the chair itself but probably not the whole process. The 5 stars is for the chair only & delivery man, he is professional & friendly.About the purchase though, there wasn’t any communication regarding delivery. Also, the chair arrived 1 week later than what the salesman has told us & we have to call the company for update of our delivery, twice.Overall, we are very happy with the chair. Best massage chair ever.

Best customer experience, highly recommend. It is a good solution for who having back pain. The sales Manager Mr Shainu giving good customer experience and their product Zenith 6D is a good solution for all body pain problems

Good service and well explained the product by Shainu

Really love it..even my husband love it..he doesn’t like massage before but since he used elex zenith 6D massage chairs Owh my god he never stop using it..

I am enjoying every moment getting my massage.

I have friend who got one of the zenith chairs and its always a que everytime we get there. I tried once and decided to get one myself...

Excellent service from the Elex Massage Chair team. My wife ad I had been looking around at different chairs, and the customer service here, compared to the previous other vendor we had visited was excellent. Talked my wife thru all the chair features putting her mind at ease with all the questions she had. Chair has just arrived, 9 days after ordering, and I am sure it is going to get a good workout.

I recently bought the Healer Pro 4D and highly recommended it! It’s amazing as it has a range of smart features giving an extra relaxing full body massage. The sales agent from Chermside showroom, Chris was super helpful and friendly. He even updated me with the delivery as I live in the regional area. It was delivered fast! A better way to unwind and relax owning this awesome chair. Thanks again, Chris for providing an excellent customer service, great job!

Came in perfect condition and even though early days throughly enjoying ELEX massage chair. Big thanks to Shainu for all the friendly and through advice. Ashish

I just got the new version on it with 50% discount, my parents really love it specially my dad is a stroke patient. Really recommended this with 24 choices of massage 😊😊😊

We love our massage chair. It soothes aches and pains and has relieved my lower back pain. Company was wonderful deal with!

Was great and friendly service. Can’t wait for the product

The team at Elex massage chairs were very helpful at westfields in Perth! My partner and I are very happy with their service and the product !

Strongly recommend this massage chair if anyone thinking of buying. Shynu the sale guy is very helpful tooand very knowledgeable in selling this chair to us.

Great service, Shainu was very friendly. The professionalism and knowledgeable was outstanding. Thank you

The Zenith 6D is the best chair i have ever tried, doing hard physical work every day this is my go to place every night to get ready for next day.

Awesome experience 👌🏼

Sooo good to relax in my new 'chair', even more after doing some gym/training.Perfect delivery service.Recommend.

The most amazing massage chair I have ever experienced. The staff was also really lovely and honest. Would highly recommend. It got rid of headaches and back pain that have been having for years now. Definitely won't be a regretful purchase 🙂

Shainu the sales man helped us . Great service and he makes me a great dealVery good massage chairLike the Thai stretching bought zenith from carousel shopping centre

Fantastic ❤️❤️

Our Elex massage chair is great - helping to relieve body aches and providing overall relaxation. We use it every day. Matt, Shainu and Kieran are all really helpful - from advising which chair is most suitable to the sales/delivery process, plus several after sales queries we have had. Thanks Elex!

As a sport massage therapist, I can say is a great machine, thanks Chris for letting me try the machine 🙏🏼

Salesman was extremely friendly, patient and answered all our questions. He gave us ample time to sample the different chairs and their modes. Definitely peeked out interest in the chairs.

Great!!

The chairs were amazing but it didn’t quite get the proportions of mine and my partners body’s right. When it said it was massaging my middle back it was doing my lower back, it was the same for my partner.But overall great experience

First time trying a massage chair and I was not disappointed!

Wow! The massage chairs are probably the best I have sat on. I enjoyed the friendly interaction of Chris. He took time to explain things but even gave me enough space to enjoy my experience.To top it off he helped come up with a financial plan on how to buy it interested free!I am sold.

It was amazing. Never had a full experience in one of these chairs before. Didn't know it could do so much! Stretch you right out and hit the main spots!I would highly recommend!

I've had my chair for 8 years now from these guys, I bought it when they had only just come to Perth. I recommended 5 other family to get these chairs and I know they recommended more people they know to get them and none of us regret it for a minute.I was spending huge money 3 times per week at the Physio and the chair I got eliminated the need to visit so regularly and paid itself off multiple times over.I use mine almost every night before bed and I can feel the difference when I wake up without using it the night before.

Excellent massage chair, the best of the best.

We bought the top model and love it. I suffer from over curvature of my upper spine and the chair stretching mode really helps relieve the tightness. Shainu was very informative and helpful as we had a delay in delivery of unit. He kept me informed and was receptive to feed back.

Amazing massage chair. Great customer service. Highly Recommended

Recently placed my order and very excited to received my chair as I had a free session on this chair. Amazing and i believe one of the best chair to get relaxation after every day’s work.

Love the chair Has helped greatly during these cold days with heat on and back pain seems to be under control using the chair twice daily Live it

My Elex massage chair has been a gamechanger for relieving muscle pain that only prescribed anti inflammatory had reduced in the past. Since I have been using my massage chair I am now moving pain free. My husband is also benefiting from using the chair. Strongly recommend the Elex Massage Chairs - you won't regret it!

The best stretch ,absolute the best in the world i would give 10 stars if I could. You get proper full body

We have only had the chair 4 Days and already feel the difference.My husband has soft tissue damage, which caused pain whilst walking, he is now able to walk a distance without the pain kicking in.I have neck and shoulder damage and it feels much better already.

We are happy with our decision to get Elex massage chair. The sales rep was very thorough and we were happy with the service at Cannington too.

Used at Gold Coast boat show, fantastic helped my back and leg, wish I had the room at home

Best massage chair ever …service is best ..recommend

Quick delivery and many functions on the massage chair

Very happy with the quality of the product

I feel very relaxed when I used elex massage chairs

I’m really happy with this product as I have a major lower back issue and the only thing that help it was the Elex massage chair. I have recommend this product to my friends and family which now they also went out to buy. I can say Shainu and Matt are super nice and friendly with great customers service good work.

The Elex massage chair is perfect for a womans’ age like me. It helps relieve my back and leg muscles pain. I loved it so much. It is convenient at your own time and at home.😊

We recently purchased a massage chair with help of Matt. It was a great experience and we love the massage chair. Thank you!

Hi Team of Elex, I'm so glad that we finally got this massage chair to relax everyday. The salesman in Westfield Carousel was awesome and recommended the product we wanted. Great product and great service!

I love❤ this💺chair, very sophisticated, has ticked✅✅✅ all the boxes for what a massage chair everyone should be looking for. Thanks🙏 to Elex and I have found a WA owned company that would be easy to get our servicing in the future. Not only that, they can come to your house to fix it. Amazing chair so far👍

i’ve had the Elex product for about a week now, and absolutely love it! I tend to use it either when I wake up, or after a long exhausting day. I especially love the built-in speakers and how I can connect my phone via bluetooth to my spotify music whilst I relax and have a massage. My whole family loves it! I would definitely recommend to everyone.

Went to the Carousel showroom, the sales person is very friendly and not pushy. My chair was delivered within 2 days and my wife loved it. Great product, highly recommend.

Good massager for 10 mins

Ye very relaxing and very nice people

Very nice sales rep - great chair never tried them before !