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Elex Massage Chair Video Review Program Terms & Conditions
Welcome to the Elex Massage Chair Video Review Program!

By participating in this program, you agree to these Terms & Conditions ("Terms"). Please read them carefully before submitting your video review.

Eligibility:

This program is open to customers who have purchased a massage chair from Elex Australia within the past year.

Review Content:

We encourage you to share your honest experience with your Elex massage chair in your video review. This could include:

Initial impressions upon receiving the chair
Your favorite features and how they benefit you
The impact the massage chair has on your well-being
Overall satisfaction with your Elex massage chair
Video Requirements:

Length: Videos should be between 1-2 minutes long.
Format: Videos must be submitted in MP4 format.
Quality: Please ensure good lighting and audio quality for optimal viewing. We recommend landscape mode for filming.
Submission Process:

You can submit your video review by:

Uploading it directly through our secure upload form on the "[Share Your Massage Chair Experience](link to your video review page)" page.
Emailing your video to [email protected] Please include your name, model purchased, and purchase date in the email subject line or body.
Review & Approval:

Our team will review your video for quality and to ensure it aligns with the program's guidelines. We will notify you via email of the review decision.

Rights & Usage:

By submitting a video review, you grant Elex Australia a non-exclusive, royalty-free license to use your video for marketing purposes. This may include showcasing it on our website, social media channels, or other promotional materials.

Customer Consent:

We will only showcase your video review on our website and other platforms with your explicit consent. You will have the opportunity to grant consent during the submission process.

Editing Rights:

We reserve the right to edit your video for length or clarity. However, we will not make any major content changes without your prior approval.

Removal Requests:

If you wish to have your video review removed from our website or other platforms, please contact us at [email protected] We will process your request promptly.

Disclaimer & Liability:

Disclaimer of Medical Claims: The information and experiences shared in customer video reviews are for informational purposes only and do not constitute medical advice. Please consult with a healthcare professional before using a massage chair for any specific health condition.
Limitation of Liability: Elex Australia is not liable for any technical issues or misuse of customer information related to the video review program.
Additional Information:

These Terms & Conditions are subject to change at any time. We will notify you of any changes by posting the updated Terms on our website.
These Terms & Conditions are governed by the laws of Australia.
Thank you for participating in the Elex Massage Chair Video Review Program!

We look forward to hearing your feedback.